Simple, transparent pricing

Pay for what your team needs

Start with a 14-day free trial — no credit card required. Scale to Growth or Enterprise as your infrastructure expands.

Starter

$0 /14-day trial

For teams evaluating autonomous infrastructure management.

  • Up to 5 monitored services
  • 1 environment
  • Core autonomous remediation
  • Standard playbook library (20+)
  • Prometheus & CloudWatch ingestion
  • 7-day audit log retention
  • 1 team member
  • Email support
  • Live topology graph
  • SSO & RBAC
  • Custom playbooks
  • Compliance exports

Growth

Most Popular
$890 /per month

For scaling engineering teams running production workloads.

  • Up to 50 monitored services
  • 5 environments
  • Full autonomous remediation
  • Unlimited playbook library
  • All observability integrations
  • 90-day audit log retention
  • Up to 20 team members
  • Priority email & Slack support
  • Live topology graph
  • SSO (SAML/OIDC)
  • Custom playbooks (up to 50)
  • Compliance exports

Enterprise

Custom /annual contract

For large-scale, multi-region environments with strict compliance requirements.

  • Unlimited monitored services
  • Unlimited environments
  • Full autonomous remediation
  • Unlimited custom playbooks
  • All observability integrations
  • 365-day tamper-evident audit log
  • Unlimited team members
  • Dedicated SRE success manager
  • Live topology graph
  • SSO, RBAC, and SCIM provisioning
  • Unlimited custom playbooks
  • SOC 2 / ISO 27001 compliance exports

Full feature comparison

Feature Starter Growth Enterprise
Remediation
Autonomous incident resolution
Custom remediation playbooks 50
Human-in-the-loop approval workflows
Cross-region failover actions
Observability
Prometheus / Datadog ingestion
Live service topology graph
Distributed tracing (OpenTelemetry)
Predictive capacity planning
Governance
Immutable audit log 7d 90d 365d
SOC 2 / ISO 27001 evidence export
SSO (SAML 2.0 / OIDC)
SCIM directory provisioning
Support
Response SLA 48h 4h 1h
Dedicated SRE success manager
Private Slack channel

Frequently asked questions

Do I need a credit card to start the free trial?
No. The 14-day Starter trial requires no payment details. You only need a work email address to create your account.
What happens at the end of my trial?
Your account is paused — no charges, no data deletion. You can choose a paid tier, request an extension, or export your data.
Can I run ThinkingInfra in my own VPC?
Yes. The Enterprise tier supports private deployment within your AWS, GCP, or Azure VPC. The agent communicates outbound-only over TLS — no inbound firewall rules required.
How does the per-service pricing scale?
A "service" is any distinct monitored entity: a Kubernetes deployment, an RDS cluster, a Lambda function group, or an external API endpoint. Counts are sampled daily and averaged monthly.
Is ThinkingInfra SOC 2 certified?
Yes. ThinkingInfra holds a SOC 2 Type II report, updated annually. Enterprise customers receive a copy under NDA. ISO 27001 certification is in progress for Q3.

Large environment? Let's scope it together.

Custom contracts, volume pricing, dedicated onboarding, and private deployment options for organizations running complex multi-region infrastructure.

Talk to our solutions team →